Those who pay bills would like to think that those who have positions of power got there because of their lack of talent. To put it another way, within a business setting, those who have the experience are hated by those who think differently than others. On the one hand, it would seem that business leaders got to where they are through hard work and dedication, but on the other, maybe it was just being at the right place and the right time using their connections to get to where they currently are at.
For example, if you were given the task to listen to the concerns of those bill-payers who would rather be the invoice-givers, then you would respond by saying, look, I understand your concern to make me want to pay my invoice, but here is another way of looking at it: I would loose out on the deal, while you'll just keep your comfortable seat with all of them lights on. So, the work environment makes it easier for that invoice-giver to stay in power, while the bill-payer has to suffer the beeps that are thrown into the ears of the innocent by means of a communication device.
Thus, those of us who are familiar with the work environment can see the problems that the bill-payers go through, while maintaining that the invoice-givers are not the problem but the solution 'cause they provide the documents for those who insist that they are losing out somehow. Perhaps if they are so good at paying bills, they can look around them to see what their bill paying has accomplished. That way the invoice-givers don't have to use their phones to seek them out.
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